HR Strategic Planning and Metrics: HR Scorecards, Human Capital Dashboards, ROI

Human capital management is the main business success differentiator in a knowledge economy. The first step is to answer two practical questions: How do we identify our HR strategy and translate it into action? How can we tell our strategy is working?

HR Results de-mystifies HR strategic planning and metrics through processes that:

  • Link people in organizations to business results
  • Define the difference between HR Management tools, resources, consultation (the HR department’s accountability) and Human Capital Management (management’s and employees’ accountability)
  • Measure progress toward strategic goals in meaningful and proactive ways that lead to action

The diagram below illustrates this value-creation process: 

 

I really trust Cláudia’s expertise in HR strategic planning and metrics. She was instrumental in helping us...

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